We are committed to providing a secure and transparent shopping experience. Below is an overview of our payment practices. Please review this policy carefully.
Accepted Payment Methods
We accept the following payment methods:
✔ Visa, Mastercard, American Express, Discover, Diners Club
✔ Shop Pay, Apple Pay, Google Pay, Venmo, PayPal
Payment Process
To complete your purchase:
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Add products to your cart.
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Proceed to checkout and enter your shipping details.
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Choose a payment method and enter your payment information.
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Review and confirm your order.
You’ll receive an email confirmation once your order is submitted. If there’s an issue with payment, we’ll notify you immediately.
Currency
All transactions are processed in U.S. Dollars ($). Your bank may charge additional conversion fees.
Order Confirmation & Invoice
After payment, you'll receive an Order Confirmation email with:
📌 Order number
📌 Items purchased
📌 Total amount charged
📌 Shipping details
This email serves as your receipt.
Payment Security
We use SSL encryption for secure transactions. Our payment processors comply with PCI-DSS standards to ensure the highest level of data security.
Payment Authorization
By submitting payment information, you authorize us to charge your selected payment method for the total order amount. If your payment cannot be authorized, we will notify you via email, and your order may be canceled or placed on hold.
Refund & Cancellation Policy
🔹 Cancellations: To cancel an order after payment, contact us within 24 hours at support@grillvantage.com.
🔹 Refunds: Refer to our Refund Policy for eligibility and processing details. Refunds may take up to 7 business days, depending on your bank.
Updating Payment Information
To update your payment details:
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Log in to your Grillvantage account.
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Go to "Account Settings" or "Payment Methods."
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Update or remove your payment details and save the changes.
Fraud Prevention
To protect against fraud, we may conduct payment verification checks and request additional information for high-risk transactions.
Contact Information
For any payment-related inquiries, reach out to us:
📧 Email: support@grillvantage.com
Thank you for choosing Grillvantage. We’re committed to providing you with exceptional service!